About Us

At Brown Benefits, we do our best to subvert the traditional view of a “salesperson”.

You won’t find any hard sells, pressure tactics, or dubious claims while working with us.

Our Team

Over thirty years combined experience.

Don Brown - Founder of Brown Benefits

Don Brown

Spencer Brown - Insurance Broker at Brown Benefits

Spencer Brown

Don Brown

Owner

Don entered the Financial Services industry in 1998 after over a decade in retail management. He originally relocated to the Okanagan to open the valley’s first Sport Chek location. Growing up in Vancouver, Don’s father Don Sr. was a Mutual Life of Canada advisor for over forty years.

As the owner of Brown Benefits, Don strives to build trusting, positive relationships with business owners and individuals. He enjoys empowering clients by personalizing benefit plans that help retain valuable employees, while boosting productivity and employee wellness in the workplace. Don’s optimistic attitude and considerate communication style help put clients at ease.

As an exclusive marketing agent of the Chambers of Commerce Group Insurance Plan, Don has been recognized nationally for marketing excellence and high service standards.

Don spent several years as a Director with the Penticton & Wine Country Chamber of Commerce, and continues to volunteer on their various comittees. He has volunteered as a soccer coach with both the Kelowna and Westside Youth Soccer Associations, and Brown Benefits has sponsored local clubs on multiple occasions.

A strong advocate for a positive work-life balance, Don is an avid golfer, and also enjoys playing soccer and hockey. He relishes quality time with family, and cannot resist traveling to warmer climates during the Okanagan’s cooler seasons.

Spencer Brown

Insurance Broker

Spencer joined the Brown Benefits team in 2014 after spending a year teaching in London, England. He holds a Bachelor of Arts and Bachelor of Education from UBC Okanagan, bringing fresh perspectives and youthful exuberance to the family business.

A high-achieving athlete through youth & post-secondary ranks, Spencer held the unique distinction of being UBC Okanagan’s only student to compete for two varsity teams (soccer & volleyball) from 2008-2012.

Efficient, analytical & sincere, Spencer relishes the opportunity to educate business owners and individuals on the nuances of benefit plans and personal insurance. A natural communicator, he values relationships over any transaction. Spencer’s calm, steady approach makes him dependable and straightforward to work with.

Spencer has volunteered as a Director on the Penticton & Wine Country Chamber of Commerce Board since 2019, previously served as Treasurer with the Summerland Chamber of Commerce, and is a proud member of JCI Penticton.

Spencer enjoys all the Okanagan has to offer with his wife Lindsey, their two young children and dog Bodey. He is a golf lover, and enjoys playing soccer, hockey & volleyball. Spencer appreciates great films & television, podcasts and an engaging book.

Our Approach

Our goal is to make the process as straightforward and simple as we can.

We work diligently to find the best group benefits & financial services solutions for your circumstances. We understand each business & individual is unique, and strive to offer superior client service to those we work with.

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Client Testimonials

Words from our
valued partners.

As a small business owner, our partnership has been invaluable.

Brown Benefits has been an amazing business partner for over 20 years. As our companies grew, changed and our needs to be responsive to our employees increased, Brown Benefits were with us all the way. Quick response times, recommendations and direction to manage our benefits programs, Brown Benefits has been right beside us. As a small business owner, our partnership has been invaluable. Thank you Don and Spencer!

British Columbia based event management group
Client since 2000

Spencer offers great service, and I would highly recommend working with him.

Working with Brown Benefits has been a pleasure – they originally provided cost savings compared to the plan we were using and have since transitioned us to a cost-efficient self-insured model. Spencer offers great day-to-day service, and I would highly recommend working with him.

South Okanagan based electrical company
Client since 2018

Always friendly and helpful, we appreciate the superior level of customer service provided.

We returned to the Chambers Plan via Brown Benefits last fall after a brief try with another company and are very pleased to be back working with this group. Spencer is always available to answer any questions or concerns we may have and the level of knowledge and understanding of the benefit industry is very much appreciated. We would highly recommend the Chambers Plan and Brown Benefits to any company wanting to start or change their benefit plan.

Penticton based cabinet maker
Client since 2010

We are very happy with the personal touch by Spencer and his team.

Our company has been with Brown Benefits since our move to Penticton. We are very happy with the personal touch by Spencer and his team, the tailored insurance coverage and benefit plans with competitive premiums and quick response on any questions we send their way. As a small business, this is exactly what we need!

South Okanagan based travel agency
Client since 2019

Working with Brown benefits to set up a benefits plan for my business was a seamless process.

When you are starting a small business, there’s so much to learn especially around group and individual benefits packages. Working with Brown benefits to set up a benefits plan for my business was a seamless process. They were very helpful in answering all the questions I had and making sure that I had a plan that works for me as a business owner and also for my family. I would highly recommend working with Brown Benefits.

Alberta based project coordinator
Client since 2021

Spencer handles all questions professionally and in a timely manner.

Spencer is very knowledgeable, and a pleasure to work with, he’s taken the time to learn about what our organization needs in terms of benefits; reviews and provides recommendations when requested. Spencer handles all the many questions that are directed his way professionally and in a timely manner. We look forward to continuing this working relationship with Spencer at Brown Benefits. I highly recommend working with Spencer and getting in touch with him.

Kelowna based Real Estate Association
Client since 2020

In my view, you will never get better service than from Don and Spencer.

Our firm has dealt with Brown Benefits for 10 plus years. The professionalism, knowledge, customer service, quick responses, meeting the needs of the firm/staff and having the best interest of the firm front and center are an exception in the industry these days. We get approached by many large benefit providers. My answer is always the same, we will NOT be changing. In my view, you will never get better service than from Don and Spencer.

Okanagan based law firm

Get in Touch

Consistent, personalized service.

We encourage our clients to come to us with questions or concerns. If we don’t know the answer right away, we’ll do all we can to find it for you.

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Our Insights

Chambers PlanCompany News

Brown Benefits Broadens Chambers Plan Territory

Group Benefits

Group Benefits Case Studies: Q3 2022

Chambers PlanCompany News

Chambers Plan National Advisors’ Conference